Postman Experts in Hamburg

• Industry: SaaS (Customer Success Management) – B2B

Comprehensive GEO implementation (Generative Engine Optimization) for a B2B CSM SaaS startup with a focus on AI Search Visibility and AI Citations in ChatGPT, Perplexity and Google AI Overviews – including a GEO workshop and a prioritized implementation roadmap.

• GEO Workshop & Roadmap: Conceptualized and delivered a GEO workshop (how LLMs work, AI Search Architecture, citation strategies); translated it into a prioritized implementation roadmap with impact/effort estimates
• Technical GEO Foundation: Robots.txt & llms.txt, Core Web Vitals & page speed, XML sitemaps for AI crawlers
• Schema & Structured Data: Gap analysis, implementation of Product/Service, FAQ, Article, Author and Organization schema, validation of coverage
• Content Architecture & GEO: Flat content architecture, topic clusters (pillar-and-spoke), 200–300 word chunks and answer-first content structure, E-E-A-T rollout through author pages
• Query Fan-Out & Prompt Anticipation: User prompt mapping, query fan-out, content gap analysis based on prompt coverage
• Citation & Backlink Strategy: AI citation analysis (news, Reddit, Wikipedia, listicles) and development of outreach and backlink strategies

Tools & technologies: Otterly.AI, PeecAI, Qforia (iPullRank), Schema Markup Validator, OpenAI Tokenizer, Prompt Coverage Monitor, ChatGPT, Perplexity AI, Semrush, Ahrefs, Framer CMS

I implemented a Zero-Trust architecture for robust, military-grade maritime container mini data centers based on VMware & Tanzu to support containerized GIS workloads for ground forces. The main focus was on securing communications, workload protection, and data access in contested electronic battle environments affected by jamming, interception, signal manipulation, and constantly changing operational conditions. I designed and architected use cases so that every element of workload, identity, and system could continue to operate independently and securely even in degraded or disrupted scenarios. In parallel, I defined the enterprise and solution security architecture with LeanIX, Bizzdesign, and HOPEX as enterprise architecture, repository, and governance platforms to maintain architecture inventory, relationships, traceability, target pictures, and security governance in complex environments. For the architectural designs, I used Sparx Enterprise Architect to describe formal architecture views, interfaces, trust boundaries, and system architecture in both IT and OT environments. IriusRisk was used for threat modeling of the solution to identify architecture-driven risks, derive security requirements, and detect countermeasures and design gaps directly from the solution models. Risk and compliance management was supported with Archer. Architecture decisions, control gaps, and operational risks were translated into controlled governance and auditable compliance measures. For documentation, collaboration, and visual design, I used Confluence to maintain Architecture Decision Records, Security Blueprints, and workflows. I used Lucidchart and draw.io to create design artifacts tailored to stakeholders. I also defined OT security concepts with support from electrical and mechanical engineers in the areas of oil, vehicle onboard systems, rail, power plants, pharma, gas turbines, and nuclear technology. I created the end-to-end OT security strategy, starting with global policy, developed into standards and procedures, and finally aligned with Bell-LaPadula, Purdue Model, SABSA, TOGAF ADM, CENELEC 50701, IEC 62443, and NIST standards. In addition, I worked with engineering team leads to identify critical KBP assets and place them under protective measures that segmented SCADA, PLC, and HMI assets. I drove collaboration between Security, IT, and OT teams to create standardized workflows and use cases for the OT security solution catalog, while integrating Defense-in-Depth and Zero-Trust principles into operational environments. A key part of my work was integrating multidisciplinary engineering, security, and operations stakeholders into a unified security blueprinting strategy and ensuring that architecture, threat modeling, governance, and documentation were technically strong and operationally practical.

• Atlassian & Business expert
• Lead of 1st, 2nd and 3rd level support, process mapping, process optimization, introduction of a project standard (global user management and documentation) and development of a collaboration platform to optimize teamwork, data management, reporting, ERP transformation
• The client is a sustainability-focused chemical park and offers its employees a full service for the Atlassian product suite. In addition, the adoption of the ERP software by employees, the improvement of data quality and internal exchange or collaboration should be promoted by sharing knowledge and best practices
• Process and standards development
• Project configuration and creation of technical concepts
• Workshops with employees
• Development of scalable solutions and processes and their optimization/automation
• Coordination with department process owners and management
• Process mapping and further development
• Data migration and data mining
• Lead as Scrum Master
• Dashboard for project management with project overview / development of reporting structures

• Introduced a service management system
• Optimized processes
• Introduced an agile way of working
• Implemented and configured Atlassian Jira Service Management
• Prioritized features
• Coordinated with stakeholders and the business unit
• Managed the backlog and created user stories
• Managed the budget
• Coordinated a Scrum team
• Used Atlassian Jira and Confluence
• Used Microsoft Teams
• Worked with Scrum and Kanban

• Poliks – State Police System for information, communication, and case management and other state variants (ViVa, Bravo, customs)
• Developed a test framework for test automation to replace an existing proprietary test client for new developments, focusing on easy maintenance and simple extensibility for new technologies
• Designed the architecture
• Implemented the architecture
• Created a proof of concept by migrating existing test cases into the new test framework
• Platform: C#, .NET, Jira, XRay, Confluence, Playwright, Selenium, UI Automation, Appium, HTML, Git, VMWare, Windows 11, Linux

• Integration of SAP Commerce Cloud with SAP Cloud for Customer
• Creation and execution of unit and integration tests
• Error analysis and bug fixing

• Led 0→1 launch of a small D2C product, including website and CRM flows.
• Used AI and no-code tools to rapidly prototype, iterate, and operate with minimal overhead.
• Owned end-to-end product decisions across UX, content, analytics, and operations.

• Consulting, planning, and adapting (extension and rebuild) of the existing test framework to cover necessary test cases as part of quality assurance for initiative implementations
• Executing cross-team manual test cases during regular sprint cycles
• Setting up test automation
• Advising front-end and back-end development on quality assurance aspects
• Building a framework for end-to-end test cases
• Performing software quality assurance across various projects within a program
• Supporting the creation of test cases
• Coordinating within the team with all relevant stakeholders

• Extended the document management system with a standard CMIS (Content Management Interoperability Services) interface
• Implemented CMIS core services like navigation, access rights, search, CRUD operations, and versioning in Java
• Implemented based on RESTful / OpenAPI services
• Delivered as a fat-jar and native container image
• Deployed on-premises and serverlessly as an Azure Container Application using Terraform
• Improved team autonomy through infrastructure engineering and short feedback loops
• Established observability with OpenTelemetry, Azure Monitor, and Azure Logic Apps
• Introduced Terraform and trunk-based development processes
• Ensured quality with BDD tests in C# using SpecFlow and Testcontainers
• Created Azure DevOps pipeline integration tests
• Introduced cloud deployment processes
• Trained staff in cloud and Terraform

• Responsibility for testing and quality assurance of application processes
• Creation and execution of test cases based on defined acceptance criteria
• Documentation of deviations and analysis, as well as initiation of necessary corrective actions
• Ensuring the flow of information within the team and with other specialist departments
• Maintenance and further development of test automation
• Adapting Selenium-based automation to every release and sprint change
• Extending test automation with new processes
• Performing security tests
• Identifying typical vulnerabilities (e.g. XSS, SQL injection, insecure headers) through automated tests in the CI/CD flow
• Use of technologies Selenium (including integration with security scanners such as OWASP ZAP), Unix/SQL environments and optionally Cypress, SAP, C#, Java, GitLab, Jira, Confluence, REST API, Postman, HP-ALM, SSI, Octane, WinSCP.

• Developed a greenfield CRM for managing incoming customer requests for a municipal utility provider
• Implemented with PHP/Symfony 5, EasyAdmin, Doctrine ORM and Oracle XE
• Handed over to CiS GmbH after initial groundwork as planned

• Manual acceptance testing of web and Swing clients as well as mobile applications across different teams/products
• Requirements management, test analysis, and submission of review results
• Preparation and execution of smoke, regression, and user acceptance tests
• Test case design using test design techniques for user stories with acceptance criteria in XRay; import of Excel test sheets into Jira XRay
• Creation, preparation, and execution of API tests with Postman and documentation in Jira XRay
• Taking on greenfield projects for the acceptance of the web app
• Proactive collaboration with the team (developers, POs, and test manager)
• Acceptance of development and deployment of content elements on the web with TYPO3 CMS
• Tools used: Jira + XRay, Postman, Confluence, web & Swing applications, mobile app, BrowserStack, Figma, Robot Framework, Excel