Microsoft Azure Experts in Nuremberg

• Independently managed the POS tender process for food service operations in department stores.

• Structured requirements gathering, both functional and technical.

• Created a management-ready specification as a basis for decision-making by management and IT.

• Market overview of relevant POS providers.

• Close coordination with Galeria's IT and business departments.

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• Built a custom AI chatbot for an e-commerce client using GPT-4 and LangChain with RAG, reducing customer support ticket volume by 45% and improving response accuracy to 92%.
• Designed and deployed an intelligent document processing system using LlamaIndex, Pinecone, and FastAPI for a FinTech startup, enabling semantic search across 100K+ financial documents.
• Developed multi-agent AI workflows using CrewAI and LangGraph for a marketing agency, automating lead research, content generation, and outreach — saving 20+ hours/week of manual work.
• Created AI-powered automation pipelines using n8n, Make, and Zapier integrated with CRMs (GoHighLevel, HubSpot), reducing manual data entry by 80% for a real estate firm.
• Delivered prompt engineering and LLM fine-tuning consulting for multiple clients, optimizing AI model outputs for customer support, content creation, and data extraction use cases.
• Built production-ready REST APIs with Python and FastAPI to serve AI models on AWS and GCP, handling 10K+ daily requests with 99.9% uptime.

• The aim of the project is to build a Greenfield FailSafe data center (FSRZ) as an emergency measure in accordance with BSI 200/4 against a cyberattack.
• Recovery of a project that had been running for several years. Re-initialization of the project: adjustment of the project organization, initiation of regular meetings, establishment of project controlling and project reporting, introduction of project risk management and consolidation of project documentation. Establishment of project governance and introduction of decision-making structures based on decision papers. Definition of deliverables and derivation of phase plans and the project plan. Personnel and resource planning. Coordination with “neighboring projects.” Initiation of concept development and implementation. Management of the project with 8 subprojects and PMO. Budget planning and controlling (14,8 Mio). Support and coaching of the subprojects in their methodological approach. Coordination with suppliers and support during EU tenders. Coordination and processing of change requests. Coordination with the line organization regarding the economic operation of the FSRZ. Technical support for IT architecture in the areas of zOS, Windows and Linux, network and IT security, the design of interim operations and extended regular operations for the FSRZ, planning of emergency processes and emergency communication internally and externally.

• Engaged within the Information and Security Management division for a Proof of Concept (PoC) project focused on developing a Client Security Portal.
• Managed project resources across the UK, India, and Germany.
• Architected and deployed the PoC solution leveraging a modern Java stack, Google Cloud Platform (GCP) with Kubernetes, and Active Directory (Entra ID) for authentication.
• Implemented OAuth 2.0 for authorization.
• Ensured DORA alignment according to Deutsche Bank security rules and regulatory preparation.

• Software development
• Technical design of software architecture and design (considering functional and non-functional requirements)
• Frontend and Backend
• Refactorings
• Code reviews
• Unit tests
• Automated integration tests
• E2E tests

Global Identity Services (GIS) is the identity provider for the Digital Services Platform (DSP). GIS is responsible for authenticating and authorizing end users and other DSP services by issuing security tokens. This includes:

• Identity management (e.g., user registration, password reset and change, user profiles)
• Management of roles and permissions
• Single Sign-On (SSO) across DSP services
• Management of OAuth resources and terms and conditions

• Integrated complex AI-based energy system models into the frontend framework, enabling the visualization of insights for 6+ key clients and maximizing energy utilization.
• Maximized energy efficiency and utilization by architecting the seamless data flow between AI models and the user interface for rapid, actionable reporting.

• Technology update
• Microsoft Azure certification

• Developed KPI dashboards using Power BI and DAX for 4+ business units, improving reporting transparency and strategic decision support.
• Migrated enterprise finance data views into dbt models, implementing modular SQL transformations, version-controlled data pipelines, and automated documentation to create a scalable analytics layer.
• Built dimensional data models in Snowflake for enterprise finance data, enabling scalable forecasting and supporting executive decision-making.
• Designed end-to-end ETL/ELT pipelines using Snowflake and SAP HANA, integrating data from 3+ enterprise systems.
• Automated monthly reporting workflows using SQL and Power BI, delivering strong business impact by reducing manual effort by 80%.
• Collaborated with finance stakeholders to translate business requirements into analytical data models, supporting strategic decision-making cycles.
• Delivered ad-hoc financial reports using Power BI, reducing turnaround time by 60%.
• Implemented data validation logic in SQL, resolving 95% of recurring data quality issues.

• Extension of test software for functional testing of IO modules in WPF with MVVM
• Configuration and extension of a specialized WPF control from Nevron
• Connection to Siemens PLCs via Siemens OPC UA Client and Allen-Bradley/Rockwell PLCs via Codebix OPC UA Client
• Integration of various data sources via REST API and JSON
• Development of stored procedures, views, and triggers for PostgreSQL and SQL Server with ADO.NET and Entity Framework 6

• Development of a new innovative payment product for the European market with the aim of establishing an alternative to the existing global players.
• Set-up and scaling of the software development processes and teams.
• Architect and implementation of the business processes in an event sourcing microservice architecture.
• Implementation on a prototype in the context of the Digital Euro.
• Technologies: Ktor (Kotlin), AWS Managed Kubernetes with Fargate, MongoDB, React, ElasticSearch, KoTest, Gradle, Agile Development, Pair Programming, GitHub Actions, Gradle, SonarQube

• Led remote IT and cybersecurity operations, including secure device provisioning, app deployment, compliance monitoring, and endpoint security with Microsoft Intune and Defender for Endpoint.
• Managed Identity and Access Management (IAM) with Microsoft Entra ID, including implementing role-based access control, conditional access, VPN configuration, and multi-factor authentication (MFA).
• Maintained and secured Cloud PCs, provided technical remote support, and optimized performance within the Microsoft 365 Business environment.

• Designed and operated a GitOps-based Kubernetes platform, migrating services from AWS ECS to Amazon EKS.
• Built automated CI/CD pipelines for container build and deployment using GitLab CI, Helm, and Argo CD.
• Developed reusable Helm charts for Kubernetes resources (Ingress, Services, Secrets, HPA, ExternalDNS).
• Provisioned and managed EKS (Fargate and EC2) using Infrastructure as Code (Terraform / OpenTofu).
• Implemented OIDC-based authentication and authorization (Okta) for secure access to Kubernetes and Argo CD.
• Improved container security by migrating services to distroless images.
• Implemented logging, monitoring, and observability to ensure system reliability and performance.
• Automated cloud cost optimisation using Python (Boto3), achieving approximately 45% cost savings.
• Led migration of AWS infrastructure to IaC, reducing configuration drift and deployment issues.
• Produced technical documentation and operational runbooks, supporting internal engineering teams.

• Acting as the program lead for digitally enabled services, overseeing projects like Transformation, remote scanning (WeScan), e-commerce, and OneGate (budget: ~€5M p.a.).
• Developed the transformation strategy and roadmap for a supply and demand platform on ServiceNow, driving harmonization and integration of legacy systems.
• Led cross-functional teams in designing and rolling out these digital business models on the ServiceNow backend platform.
• Enabled strategic decision-making by building Azure DevOps transparency structures and using Agile methods like PI Planning and WSJF prioritization.
• Served as the business demand manager and digital counterpart for CS CRM.
• Managed internal project organization, external partners, and organizational interfaces and dependencies with other departments.
• Executed RFPs and managed vendors according to contracts and internal requirements.
• Contributed to Project sucCeSs, Northstar, and was part of the RaaS Tiger Team and Spryker Customer Advisory Board.