Microsoft Azure Experts in Nuremberg

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• Independently managed the POS tender for in-store catering.
• Structured requirements gathering (functional and technical).
• Created a management-ready specification to guide decisions for leadership and IT.
• Market overview of relevant POS providers.
• Close coordination with Galeria's IT and business departments.

• Built a custom AI chatbot for an e-commerce client using GPT-4 and LangChain with RAG, reducing customer support ticket volume by 45% and improving response accuracy to 92%.
• Designed and deployed an intelligent document processing system using LlamaIndex, Pinecone, and FastAPI for a FinTech startup, enabling semantic search across 100K+ financial documents.
• Developed multi-agent AI workflows using CrewAI and LangGraph for a marketing agency, automating lead research, content generation, and outreach — saving 20+ hours/week of manual work.
• Created AI-powered automation pipelines using n8n, Make, and Zapier integrated with CRMs (GoHighLevel, HubSpot), reducing manual data entry by 80% for a real estate firm.
• Delivered prompt engineering and LLM fine-tuning consulting for multiple clients, optimizing AI model outputs for customer support, content creation, and data extraction use cases.
• Built production-ready REST APIs with Python and FastAPI to serve AI models on AWS and GCP, handling 10K+ daily requests with 99.9% uptime.

• Engaged within the Information and Security Management division for a Proof of Concept (PoC) project focused on developing a Client Security Portal.
• Managed project resources across the UK, India, and Germany.
• Architected and deployed the PoC solution leveraging a modern Java stack, Google Cloud Platform (GCP) with Kubernetes, and Active Directory (Entra ID) for authentication.
• Implemented OAuth 2.0 for authorization.
• Ensured DORA alignment according to Deutsche Bank security rules and regulatory preparation.

• Integrated complex AI-based energy system models into the frontend framework, enabling the visualization of insights for 6+ key clients and maximizing energy utilization.
• Maximized energy efficiency and utilization by architecting the seamless data flow between AI models and the user interface for rapid, actionable reporting.

• Developed KPI dashboards using Power BI and DAX for 4+ business units, improving reporting transparency and strategic decision support.
• Migrated enterprise finance data views into dbt models, implementing modular SQL transformations, version-controlled data pipelines, and automated documentation to create a scalable analytics layer.
• Built dimensional data models in Snowflake for enterprise finance data, enabling scalable forecasting and supporting executive decision-making.
• Designed end-to-end ETL/ELT pipelines using Snowflake and SAP HANA, integrating data from 3+ enterprise systems.
• Automated monthly reporting workflows using SQL and Power BI, delivering strong business impact by reducing manual effort by 80%.
• Collaborated with finance stakeholders to translate business requirements into analytical data models, supporting strategic decision-making cycles.
• Delivered ad-hoc financial reports using Power BI, reducing turnaround time by 60%.
• Implemented data validation logic in SQL, resolving 95% of recurring data quality issues.

• Technology update
• Microsoft Azure certification

• Extension of test software for functional testing of IO modules in WPF with MVVM
• Configuration and extension of a specialized WPF control from Nevron
• Connection to Siemens PLCs via Siemens OPC UA Client and Allen-Bradley/Rockwell PLCs via Codebix OPC UA Client
• Integration of various data sources via REST API and JSON
• Development of stored procedures, views, and triggers for PostgreSQL and SQL Server with ADO.NET and Entity Framework 6

• Software development
• Technical design of software architecture and design (considering functional and non-functional requirements)
• Frontend and Backend
• Refactorings
• Code reviews
• Unit tests
• Automated integration tests
• E2E tests

Global Identity Services (GIS) is the identity provider for the Digital Services Platform (DSP). GIS is responsible for authenticating and authorizing end users and other DSP services by issuing security tokens. This includes:

• Identity management (e.g., user registration, password reset and change, user profiles)
• Management of roles and permissions
• Single Sign-On (SSO) across DSP services
• Management of OAuth resources and terms and conditions

• Development of a new innovative payment product for the European market with the aim of establishing an alternative to the existing global players.
• Set-up and scaling of the software development processes and teams.
• Architect and implementation of the business processes in an event sourcing microservice architecture.
• Implementation on a prototype in the context of the Digital Euro.
• Technologies: Ktor (Kotlin), AWS Managed Kubernetes with Fargate, MongoDB, React, ElasticSearch, KoTest, Gradle, Agile Development, Pair Programming, GitHub Actions, Gradle, SonarQube

• Led remote IT and cybersecurity operations, including secure device provisioning, app deployment, compliance monitoring, and endpoint security with Microsoft Intune and Defender for Endpoint.
• Managed Identity and Access Management (IAM) with Microsoft Entra ID, including implementing role-based access control, conditional access, VPN configuration, and multi-factor authentication (MFA).
• Maintained and secured Cloud PCs, provided technical remote support, and optimized performance within the Microsoft 365 Business environment.

• Designed and operated a GitOps-based Kubernetes platform, migrating services from AWS ECS to Amazon EKS.
• Built automated CI/CD pipelines for container build and deployment using GitLab CI, Helm, and Argo CD.
• Developed reusable Helm charts for Kubernetes resources (Ingress, Services, Secrets, HPA, ExternalDNS).
• Provisioned and managed EKS (Fargate and EC2) using Infrastructure as Code (Terraform / OpenTofu).
• Implemented OIDC-based authentication and authorization (Okta) for secure access to Kubernetes and Argo CD.
• Improved container security by migrating services to distroless images.
• Implemented logging, monitoring, and observability to ensure system reliability and performance.
• Automated cloud cost optimisation using Python (Boto3), achieving approximately 45% cost savings.
• Led migration of AWS infrastructure to IaC, reducing configuration drift and deployment issues.
• Produced technical documentation and operational runbooks, supporting internal engineering teams.

• Acting as the program lead for digitally enabled services, overseeing projects like Transformation, remote scanning (WeScan), e-commerce, and OneGate (budget: ~€5M p.a.).
• Developed the transformation strategy and roadmap for a supply and demand platform on ServiceNow, driving harmonization and integration of legacy systems.
• Led cross-functional teams in designing and rolling out these digital business models on the ServiceNow backend platform.
• Enabled strategic decision-making by building Azure DevOps transparency structures and using Agile methods like PI Planning and WSJF prioritization.
• Served as the business demand manager and digital counterpart for CS CRM.
• Managed internal project organization, external partners, and organizational interfaces and dependencies with other departments.
• Executed RFPs and managed vendors according to contracts and internal requirements.
• Contributed to Project sucCeSs, Northstar, and was part of the RaaS Tiger Team and Spryker Customer Advisory Board.

• Sustained new business growth with 120%+ book-to-bill despite challenging corporate and market headwinds.
• Delivered the strongest deal conversion across business lines and Cloud regions (qualified: 50%+ win rate, 70%+ hit rate).
• Expanded and strengthened Cloud, Smart Data/AI, and Sovereignty capabilities and partnerships.
• Improved operational efficiency, transparency, and speed by optimizing Sales, Pre-sales, and Workforce Management processes — reducing time to staffing, enhancing solution readiness, and faster time to offer.
• Coached and mentored emerging talents and future executives.
• Served as a member of the global Eviden Executives team.
• Secured new market recognitions for team achievements, including:
• ISG Leader Ratings in multiple Cloud Services categories (Azure, Microsoft 365, SAP, AWS)
• Industry Awards such as Best Innovative Project 2023 (Red Hat) and Project of the Year (Ionos)
• Global Recognition as Challenger in Public Cloud (Gartner)