Swift Experts in Frankfurt

Project, Strategic Consulting – building the Data Strategy and Data Governance Policy for the German branch, client (private bank Julius Bär, headquarters Zurich), March 2026 – present

• Design and negotiation of the data strategy with key stakeholders, including obtaining board sign-off (strategic consulting) – in this context, regulatory advice on data regulations in the EU and specifically for Germany. The data strategy includes: Data Lifecycle Management: data capture, data storage, data usage, data retention policy, data quality incident management
• Definition of milestones and technical feasibility for implementing TOM for the data strategy, data quality checks, metrics, and a metadata inventory to ensure the bank’s compliance with DORA, BCBS239, and MaRisk requirements.

Core project data change, client: (ING Bank, Frankfurt am Main), March – December 2025

• Concept development and solution design for new end-to-end processes including technical interfaces
• Definition of synchronization logic and data flows between legacy and target systems (decommissioning of legacy systems)
• Analysis and validation of data models
• Stakeholder communication with product owners, feature engineers, UX designers, and operational teams for decision-making
• Analytics and impact assessments, e.g. to assess downstream effects and regulatory requirements
• Documentation and comments on technical and business requirements to support implementation in agile squads

Project digitalization of a user group, client: (ING Bank, Frankfurt am Main), as Interim Product Owner, Jan 2025 – present

• Co-shaping key decisions on data architecture and process logic in the context of historized data and user login functionality
• Development of business solution concepts for migration to the target system, including system integration and data flows
• Support with analytics and impact analyses, especially regarding the ability to provide information to law enforcement authorities
• Active coordination with stakeholders from different squads to support decision-making and ensure regulatory requirements are met
• Creation of test scenarios for operational teams and backend systems in the area of API management using Postman and Bruno.

• Led discovery phase and POC for Shopware to Shopify Plus migration across EMEA markets, evaluating platform suitability, technical architecture, and multi-brand/multi-country capabilities against business requirements.
• Designed reference architecture for Shopify Plus implementation incorporating headless front-end patterns (Vue.js, Nuxt.js), CMS integration (Magnolia), and Azure middleware (APIM, Functions, Logic Apps, Service Bus) for 11 EMEA markets.
• Defined migration strategy analyzing data mapping, cutover approach, and zero-downtime deployment patterns using Varnish caching, GitOps pipelines, and CI/CD orchestration across six vendor teams.
• Architected multi-tenant Shopify Plus governance model with centralized admin, localized storefront customization, and compliance controls (GDPR, data residency).
• Prototyped AI-driven search optimization (LLM.txt, JSON-LD) for product discoverability in Google AI results, demonstrating post-launch performance opportunities.
• Defined EMEA expansion roadmap for 15+ markets through C-level strategic workshops, identifying phased rollout, market-specific configurations, and resource requirements.
• Tech Stack: React, Nuxt.js, Vue.js, Magnolia CMS, Shopware, Shopify Plus, Azure (APIM, Functions, Logic Apps, Service Bus, Front Door), Varnish, SAP, MS Dynamics, Docker, Kubernetes, GitHub Actions, PostgreSQL, Kafka

• Managing TPA Manager and a team of 10 Claims Operation Assistants.

• Designing and implementing processes and workstreams using Guidewire from the ground up with European claims teams across all lines of business.

• Establishing service level agreements (SLAs) and detailed key performance indicators (KPIs) with new business intelligence (BI) reporting, payment and performance analysis.

• Developing, steering and analysing 50+ strategic, operational and IT initiatives, driving digital change and AI automation in payments while meeting DORA, GDPR, ACM and BAIT MaRisk regulatory compliance.

• Increasing customer satisfaction scores by 80%.

• Attracting and mentoring market-leading operational and TPA talent.

• Demonstrating strong stakeholder leadership and swift decisional influence.

• Designing and optimizing the end-to-end supply chain for a newly established restaurant, covering fresh produce, dry goods, beverages, and kitchen essentials
• Setting up ordering cycles, ensuring food-safety compliant logistics, and aligning delivery schedules with kitchen operations to maintain product quality and reduce waste
• Building procurement frameworks and vendor relationships with major importers and wholesalers in Germany; structuring agreements to secure competitive food pricing, negotiating minimum order quantities, and establishing reliable delivery commitments
• Defining structured processes for supplier evaluation, contract negotiation, and delivery scheduling to reduce risks such as delayed deliveries, inconsistent product quality, or stock shortages; introducing clear evaluation criteria, establishing communication protocols with vendors, and setting escalation procedures for supply disruptions

• Business analysis of payments for the introduction of Wero EPI in Germany.
• Analysis and optimization of merchant processes in the context of acquiring and issuing.
• Analysis of interfaces for instant payments.
• Analysis of SCT-Inst processes, settlement mechanisms and reporting processes.
• Identification and clarification of gaps in merchant processes.
• Analysis and documentation of clearing and settlement processes.
• OSPlus process analysis and documentation.
• Coordination and alignment with scheme management as well as various payment service providers and financial institutions on merchant processes.
• Preparation and follow-up as well as active participation in EPI meetings on technical coordination and regulatory topics in payments, including content familiarization and prioritization.
• Preparation and documentation of project and steering committees in the EPI environment.
• Creation of status reports for the subproject.
• Maintenance and structuring of Confluence pages for project documentation.
• Coordination and alignment with the issuing teams on individual customer processes as well as aligning with bank processes and acquirer processes in the Wero environment.
• Communication with payment service providers regarding merchant and bank processes in the Wero environment.
• Organizational support for project management in special tasks in the EPI and Wero environment.
• Digital filing and documentation in Confluence and Microsoft Teams.
• Planning, implementation and tracking of work packages and steps.
• Quality assurance and project control.
• Consulting on IT strategy, IT architecture and interface management in the EPI and Wero environment.
• Technical environment: Jira, Confluence, XML, JSON, MS Office (Word, Excel, Teams, PowerPoint), SharePoint, Draw.io, Innovator, 3rd-level support, ITIL, creation and updating of software documentation, interface management, OSPlus, Scrum, KYC, payment, European Payments Initiative (EPI), Wero, Microsoft Loop, Instant Payments, SCT-Inst.

• Technical translation of customer requirements into actionable solutions
• Support for technical aspects of product development
• Analysis of technically complex processes
• Support during test execution
• Close collaboration and coordination with the vendor

• Revision of the fee model (design and testing) in the new XTP software
• Analysis and quality assurance of existing reports for the business area
• Uploading, downloading and analysis of data sets for EMIR (ETD, OTC), MiFIR, SFTR, and MMSR using deltaconX and Abacus TR
• Documentation of daily reports
• Configuration of a new software application for daily reporting
• Analysis of new capital market instruments
• Analysis for implementing market data for gold and silver pricing of coins in the online shop
• Adjustment of existing conditions for pairing and matching in EMIR
• Coordination with counterparties on pairing and matching differences

• proactive instead of reactive symptom detection in Parkinson patients
• iOS development
• FHIR integration
• database structure

• Stakeholder management
• Documentation of progress
• Communicating progress and regular status reports to relevant stakeholders
• Creating and reviewing timelines to ensure the schedule is met
• Change management
• Ensuring a solid knowledge base for new users
• Organizing and coordinating training sessions
• Technologies: MS Office, ITSM, MILES, Citrix

• Commercial planning of a large IT project
• Organization and coordination of large orders
• Preparation of commercial reporting for the regulator and senior management
• Provision, monitoring, and coordination of time allocations for external work
• Strategic advice on project controlling

• Hybrid Cloud Administration (Cloud Transformation)
• Azure Cloud Administration
• Azure Entra ID user administration
• Reporting
• License reviews
• User and group management
• RBAC integration
• Policy management
• VM administration: setup of VMs, configuration of scale sets, configuration of replications, creation of backups, manual installation
• Azure Bastion
• Privileged access identity management
• Documentation
• Azure Security Center: monitoring security posture and recommendations to improve security
• Microsoft 365 administration: MS Intune administration (Bitlocker policies, distribution, device management, group management)
• MS365 Defender (Defender for Endpoint, threat management, EDR solution implementation, threat detection through investigations)
• Defender for Office 365 (protection of Office 365 tools against phishing, malware, and other attacks)
• Defender for Identity (identification, activity monitoring)
• Defender for Cloud Apps (application monitoring and protection)
• Windows Active Directory, DHCP, DNS, policies, Baramundi, SCCM/MECM, VMware, WSUS, Sophos
• Exchange administration: rule creation, setup and deployment of mailboxes, mailbox migration, mail tracking, mailbox conversion, report generation
• Windows AD administration: user management across the structure, device management, attribute management, group management, organizational management, troubleshooting
• Group Policy management: modifying, deleting or creating policies, assigning and organizing policies, documentation and reporting
• Manual installation & imaging: new imaging, image creation, manual maintenance and updates, documentation of various enterprise applications
• Bitlocker configuration, BIOS and firmware configuration, troubleshooting and collaboration with level 3 support, MBSA reporting, WSUS monitoring, system and event management, troubleshooting across the IT infrastructure
• Network management (including SWIFT network): MAC address filtering, network switch configuration, port management, switch patching
• VMware ESXi/vSphere/vCenter administration: VM management, troubleshooting, virtualization solutions, updates and maintenance
• Virtualization & cloud: Azure, Citrix, VMware, VirtualBox, ESXi, Hyper-V, VMware AHV, vulnerability management, migrations
• Identifying, assessing and remediating security vulnerabilities on hybrid endpoints through regular vulnerability assessments and patch management
• Backup & recovery: Teams administration, data migration, SAN, SharePoint administration, NAS, Exchange administration, cloud backup: policy creation, mailbox migration
• IT security: firewall, antivirus, Azure, MS365 Security Defender: monitoring, mailbox setup and implementation, mail tracking, mailbox conversion, report generation
• IT service management: team meetings, report analysis, documentation, analysis
• Other: monitoring progress against goals, ServiceNow, HPSM, prioritizing activities, JIRA, MS365, integration of requested projects, MDM, TeamViewer, AnyDesk, Adobe, PowerShell, CLI, CMD
• IT service desk: Exchange, JIRA org administration, SCCM shell: user management, device management, project management, ticket reviews, user training, ticket handling, change management, permission management, VIP support
• Facility management: coordination with building management/technical teams, organizing technology for conferences, guest access, employee access
• Nutanix/VMware administration: provisioning and setup of Nutanix clusters, installation and configuration of Nutanix AHV, VMware ESXi & Hyper-V, infrastructure maintenance and operations, upgrades and patches for Nutanix clusters, planning and implementing backup solutions, installation and configuration of VMware ESXi hosts and vCenter servers, hybrid environments