Android Expert in Dusseldorf

• Title: Enhancing Syntactic Awareness in Transformer Language Models for Hindi Dependency Parsing
• Investigated syntactic knowledge captured by transformer language models (RoBERTa, XLM-RoBERTa) for Hindi dependency parsing, a morphologically rich and low-resource language.
• Developed structure-aware model variants (Struct_Roberta_hi, Struct_XLMR) by integrating a CNN-based parser network between transformer layers, inspired by the StructFormer architecture.
• Conducted extensive error analysis including label-wise, distance-based, direction-based, sentence length-based, and LVC/Non-LVC evaluations.
• Evaluated models on downstream NLP tasks (NER, POS tagging) using the IndicXTREME benchmark.

• Ensured 99%+ platform availability across Android, iOS, and web, maintaining zero customer-impact and zero P1 incidents through proactive monitoring and risk mitigation.

• Led Incident, Problem, and Change Management with offshore operations and vendors, driving rapid issue resolution and improving product stability.

• Partnered with QA teams and international OpCos to validate defects, reproduce issues, and enhance product quality using real-time customer insights.

• Managed end-to-end lifecycle activities including platform migrations, infrastructure upgrades, certificate renewals, and integrations (Identity, API, Messaging).

• Established operational excellence and governance by designing service support models, leading Early Life Support (ELS) and post-launch stabilization, delivering KPI reporting, and ensuring seamless transition from project to service management.

• Product: Secure Net - Classic, Converged & Home Wifi Protect

• Product Description: The all-in-one digital security service that helps keep you and your family safe online when using the Vodafone (Mobile and Broadband) network. Get alerts if your personal information shows up anywhere it shouldn't, whilst we find and block malicious content across all your devices using.

• Clients: Vodafone OpCos - Spain, Italy, UK, Ireland, Greece, Turkey, Germany, Portugal, Romania

• Role & Location: Service Manager for Lifecycle and Operations at Düsseldorf, Germany

Worked with/on: ITSM Remedy, Jira, Confluence, Splunk, Dynatrace, Tableau, Mongo DB, Google Analytics, App Follow

• Contributed to the development of an advanced RAG AI Chat application that integrates multiple LLM models, enabling users to seamlessly switch between models based on specific tasks. This improved the user experience by providing tailored, efficient solutions for various use cases, such as event scheduling, booking systems, and complex task management.
• Participated in designing and implementing a robust backend architecture using Spring AI, enabling advanced AI-driven capabilities like intelligent task automation, language processing, and contextual recommendations. Leveraged Spring AI Tools and Advisors to enhance the performance and decision-making of the AI models.
• Collaborated on the integration of vector databases to support embeddings, enhancing the app's ability to understand user queries and perform actions based on complex, real-time data inputs.
• Contributed to the development of a seamless, user-friendly front-end interface using React with TypeScript support, ensuring a modern, responsive, and scalable user experience across platforms.
• Assisted in implementing state management with Redux RTK for efficient data flow and real-time updates, optimizing the overall user experience in dynamic scenarios such as scheduling and task management.
• Partnered with stakeholders to define feature requirements, helping ensure that the app could scale to meet evolving business needs and integrate with other systems like calendar and email services. Worked alongside cross-functional teams, including data scientists and UI/UX designers, to fine-tune AI models and ensure alignment with project goals.
• Contributed to ensuring end-to-end system performance, security, and compliance by helping integrate authentication mechanisms, role-based access control, and secure communication protocols in both backend and frontend layers.

Technology Stack and Key Contributions:

• Java / Spring Boot / Spring AI: Developed backend services leveraging Spring AI for intelligent responses, task automation, and complex workflows.
• React / TypeScript: Built intuitive user interfaces with React and TypeScript, ensuring a smooth and scalable frontend.
• Redux RTK: Managed application state with Redux RTK for optimized state management, enabling dynamic, real-time data updates.
• Vector Databases: Integrated vector databases (pgVector) for embedding support, improving AI model performance in handling complex queries.
• PostgreSQL / Redis: Managed persistent and temporary data with relational and in-memory data stores, ensuring data integrity and speed.
• Kafka: Utilized Apache Kafka for event-driven communication and seamless integration between microservices.
• Spring Security: Ensured the security of backend services with robust authentication and authorization mechanisms.
• CI/CD & DevOps: Integrated continuous integration and deployment pipelines to ensure rapid and secure deployment of features and updates.

• Responsible for qualifying & upselling new business
• 360 degree management of sales cycle
• Development of go-to-market strategies for SMEs and enterprise

• Responsible for the entire software architecture of the parental allowance portal
• iOS and Android app with React Native and Expo, incl. push and OTA updates
• Store releases via App Store Connect and Google Play Console
• TypeScript monorepo for app, website and backend, web with Next.js and Tailwind
• Own promo, voucher and discount engine with contact and segment logic
• Payments via RevenueCat and in-app purchases, authentication with BetterAuth
• REST APIs based on OpenAPI, PostgreSQL with Prisma and Drizzle
• Self-hosting on Hetzner with Docker, Coolify, Terraform and GitHub Actions
• Tests with Vitest, Playwright and visual regression via Chromatic
• Observability via Grafana Cloud and error tracking with Sentry
• Performance marketing via Meta Ads, measured with custom event tracking
• Grew the product to 20,000 app users with a purchase rate of almost 12 %
• Managing Director since 04.2025, responsible for product and technology

• Worked on FPGA enhanced network encryption device with secure boot, TPM2.0 and smart card integration for BSI approved usage with Post Quantum Cryptography
• Developed and audited Linux drivers
• Collaborated using GitLab, Gerrit, Confluence and Jira
• Technologies: C, C++, Secure Boot

• Led workstream for analysis and optimisation of the solution development and release process within the newly established organizational structure
• Analyzed and adopted existing processes after transition of technical responsibility to E.ON Digital Services
• Supported the agile development approach within engineering teams
• Established a unified workflow for business requirements and clear communication interfaces, documented using Atlassian Jira on both the business and engineering sides
• Created dashboards with Rich Filters for Jira Dashboards to provide an overview of feature releases and their connection to technical releases
• Designed new burnup charts and statistics per release to improve transparency of overall technical progress at the product level

• Led end-to-end delivery of WHOacademy.org, defining product vision, success metrics, and execution strategy for a global learning platform built on Open edX and hosted on Azure.
• Drove program execution across cross-functional teams (UX, frontend, backend, mobile, DevOps, content), coordinating delivery of web (JavaScript) and iOS/Android applications through structured CI/CD pipelines, ensuring predictable, high-quality releases.
• Managed senior stakeholders across multiple WHO entities and external partners, aligning priorities, roadmap, and KPIs to measurable outcomes including platform adoption, performance, scalability, and learner engagement.
• Oversaw vendor and partner performance, ensuring compliance with SLAs, timelines, security, and quality standards.
• Led complex multi-organization migrations (IARC, PAHO, WPRO, OpenWHO), managing course, user, and data transitions with minimal disruption and clear risk governance.
• Provided post-launch Level 2 production support, collaborating with Global Service Desk teams and leveraging ServiceNow for incident, problem, and change management, ensuring platform stability and continuous improvement based on operational metrics.

• Mobile: Kotlin Multiplatform (KMP), Kotlin, Swift, SwiftUI, Jetpack Compose, Ktor, Room, Koin
• Backend: Spring Boot, GCP Cloud Run, GCP Load Balancer, GCP Eventarc
• Planned and developed a cloud backend architecture with Google Cloud Platform
• Developed a cross-platform architecture with Kotlin Multiplatform (KMP)
• Tech lead for comprehensive large project including webshop, two apps and omnichannel backend

• Automotive UX/UI design for a show car
• Idea generation and research

• Visualization, search, and maintenance of various types of master data, providing them via a REST API, and implementing a variety of import and export formats.

• Implementation, architecture, project management.

• Technologies and tools: Angular (Signals, Signal Store, swagger-codegen, standalone components), Java, PostgreSQL, ActiveMQ, JavaScript, Spring Boot (Spring Core, Spring MVC, Spring Data/JPA via Hibernate, Spring Security, Spring Modulith), JUnit, Flyway, QueryDSL, GraphQL, REST API, Node, npm, Maven, SonarQube, GitLab CI/CD pipelines, Docker, Nexus, OpenAPI + Swagger UI, Keycloak, OAuth2, OpenID Connect, IntelliJ IDEA, Jira, Confluence.

• Manage Sprint & Products Backlog
• Participate in Scrum ceremonies
• Define Definition of Ready and Done
• Define & drive Products vision, strategy & roadmap
• Collaborate & coordinate with cross functional teams
• Administration & Configuration of Atlassian Tools (Jira, Confluence, Jira Service Management, Trello, Bitbucket & Atlas)
• Administration of ServiceNow
• Training users with best practices