Palina V.-Funds Transfer Specialist
Check rate
Experience
Funds Transfer Specialist
Brown Brothers Harriman (BBH)
- Processing and verifying domestic and international fund transfers in line with internal procedures, regulations, and client requirements.
- Demonstrating strong expertise in payment operations, SWIFT messaging, SEPA, and reconciliation processes.
- Ensuring compliance with KYC/AML standards and risk management controls while maintaining exceptional accuracy.
- Acting as a contact for internal teams and external clients, providing clear communication and support across all payment stages.
- Handling complex and high-value transactions, escalating non-standard or risk-sensitive cases when required.
- Supporting process improvements and automation initiatives to enhance efficiency and reduce operational risk.
Customer Service Specialist — Live Channels & Back Office (Claims)
Armatis, Ryanair Project
- Managing the complete process of passenger claims — analyzing documentation, verifying eligibility, and deciding on compensation in accordance with aviation law and company procedures.
- Handling claims at all stages, from case registration and communication with passengers to final resolution and decision delivery.
- Providing customer support in Polish and English via phone and online chat — offering accurate information about flight procedures, passenger rights, and claim status.
- Resolving real-time issues during disruptions such as delays, cancellations, or lost baggage, ensuring safety, comfort, and customer satisfaction.
- Maintaining a high standard of service through empathy, professionalism, and effective communication in demanding or time-sensitive situations.
Administrative Specialist
Transport & Logistics Company
- Managed company documentation, ensuring accuracy, proper registration, and archiving in line with internal procedures and legal requirements.
- Oversaw document flow and communication between departments and external partners to maintain timely and efficient operations.
- Verified and compiled invoices, contracts, and other financial or operational documents; prepared summaries and reports for accounting and operations teams.
- Collaborated with contractors and institutions — handled correspondence, processed inquiries, and monitored payments and service statuses.
- Provided daily administrative support, organized transport and logistics documentation, and ensured compliance with client and industry standards.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Tourism, Banking and Finance, and Transportation.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Legal, Finance, Accounting, and Logistics.
Summary
I have developed solid experience in administration, process coordination, and document management within corporate and financial environments. I'm highly organized, analytical, and detail-oriented, with a proven ability to work independently and manage multiple priorities in fast-paced settings. My background has strengthened my understanding of compliance standards, business operations, and effective communication across departments. I value precision, accountability, and teamwork, and I'm eager to take on new challenges that allow me to contribute to operational efficiency and the company's overall growth.
Skills
- Operational Accuracy & Detail Orientation – Consistently Ensuring Precision And Reliability In Fast-Paced Environments.
- Cross-Functional Collaboration – Effective Coordination With Multiple Departments And External Partners.
- Time Management & Prioritization – Handling Complex Workloads And Meeting Tight Deadlines With High Efficiency.
- Process Optimization – Contributing To Workflow Improvements And Supporting Automation Initiatives.
- Client Communication – Clear, Empathetic, And Professional Interaction Across Different Cultures And Service Contexts.
- Adaptability – Thriving In Dynamic Corporate And Financial Settings With Changing Priorities.
- Continuous Learning – Quickly Acquiring New Tools, Systems, And Industry Knowledge.
Languages
Education
University of Management and Banking in Kraków
Bachelor's Degree in Management, Specialization: Business Management · Management · Kraków, Poland
Comprehensive School Complex No. 2 named after F. D. Kniaźnin
Secondary Education · Mathematics and Geography Profile · Puławy, Poland
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Palina is based in Kraków, Poland and prefers 100% remote projects.
Palina speaks the following languages: Belarusian (Native), Russian (Native), English (Advanced), Polish (Advanced), Ukrainian (Advanced), Italian (Elementary).
Palina has at least 5 years of experience. During this time, Palina has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 2 years and 6 months. Note that Palina may not have shared all experience and actually has more experience.
Based on recent experience, Palina would be well-suited for roles such as: Funds Transfer Specialist, Customer Service Specialist — Live Channels & Back Office (Claims), Administrative Specialist.
Palina's most recent position is Funds Transfer Specialist at Brown Brothers Harriman (BBH).
In recent years, Palina has worked for Brown Brothers Harriman (BBH), Armatis, Ryanair Project, and Transport & Logistics Company.
Palina is most experienced in industries like Tourism, Banking and Finance, and Transportation.
Palina is most experienced in business areas like Operations, Customer Service, and Legal. Palina also has some experience in Finance, Accounting, and Logistics.
Palina holds a Bachelor in Management from University of Management and Banking in Kraków.
Palina is immediately available full-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 15 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar freelancers
Discover other experts with similar qualifications and experience
Manfred P.
Tatjana B.
Tatyana C.
Volodymyr M.
Arif P.
Manuela P.
Ilka S.
Michael R.
Alessandro C.
Robert M.
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Funds Transfer Specialist
Danylo K.
Alfred M.
Katarzyna G.
Paula F.
Christian G.
Michael S.
Marcin W.
Nargiz B.
Jens F.
Olga L.
Nearby freelancers
Professionals working in or nearby Kraków, Poland
Hadi J.
Adam C.
Szymon B.
Marek L.
Alexandr A.
Paweł D.
Kamil M.
Sebastian D.
Maria S.
Robert W.
