Unix Experts in Frankfurt

• Error analysis and fixes including performance optimization of the in-house developed platform API
• Change and incident management in day-to-day operations
• Responsible for compliance with security and compliance requirements
• Vendor management for software development and maintenance
• Planning and execution of migration of legacy services to a cloud native platform

Role in the project: project staff, implementation team

Used skills: requirements analysis, IT service and application management, IT operations, error analysis and performance optimization, software maintenance and lifecycle management

Project environment: Cloud Native Platform (Kubernetes, Crossplane, AWS, ArgoCD, Grafana)

• ITSM consulting, analysis and optimization of IT capacity with BMC TSCO / BMC Helix
• Drafting "Governance guidelines for operational capacity management"

• Introducing 5 different process applications for various teams

• Release planning: scope and time management

• Resource/capacity planning

• Conducting sprint planning / retrospectives

• Increment planning (multiple sprints)

• Preparing steering committee meetings / reporting to the executive board

• Coordinating / aligning with external suppliers / deliveries

• Multi-project resource planning

• Aligning with the business unit and development team

• Identifying best practices with IBM BAW

• Cost control and planning for the project team and external service providers

• Collecting KPIs using LogScale

• Analyzing application errors with LogScale / queries

• Defining user stories / aligning requirements with the business unit and development team

• Testing and defect tracking

• UI/UX design of the application

• Preparing and facilitating brown-paper workshop

• Test concept, test data, test organization, test execution

• Recording team velocity / metrics

• Executing tests

• Scripts for automated testing

• Organizing tests with the business unit and IT

• Recording and prioritizing defects

• Setting up and operating the application

• Setting up application monitoring with LogScale dashboards

• Checking health endpoints with PowerShell

• Post mortem analysis

• Setting up incident management

• Setting up problem management

• Analyzing errors using LogScale queries and dashboard

• Pre-processing data for AI

• Conducting evaluation with AI language models (Meta Llama 3.3 LLM and deepset Haystack) and RAG

• Installing runtime environments for LLMs (large language model)

• Evaluating various LLMs

• Installing RAG (retrieval augmented generation) and integrating with LLM

• Extracting unstructured data with LLM and RAG

• Project based on IBM BAW (Business Automation Workflow), WebSphere Liberty, Domea, d.3, REST, LogScale (formerly Humio), Swagger, PowerShell, JIRA, Confluence, Lucom Interaction Platform (LIP), Mattermost, Jabber

• Introduction of methods for developing and automated deployment of cloud-native software and machine learning applications in OpenShift clusters
• Development of various programs in Python
• Technologies: Kubernetes, OpenShift, Kustomize, ArgoCD, Tekton, Docker, PodMan, Airflow, IntelliJ, PyCharm, Git, Bitbucket, Jira, Confluence, Python

• Main developer in an online retail company
• Built an online shop using the Next.JS React framework
• Integrated the site with dozens of third-party apps using REST and GraphQL APIs
• Built a backend for order management, warehouse management (with iPhone app), and supply management
• Automated invoicing and finances with QuickBooks

• Implementation of MM and SD with integration of Diebold-Nixdorf cash registers

• Capturing the required processes (inventory management, procurement, sales, and cash register processes)

• Customizing MM and SD

• Project planning and control

• Master data upload and inventory recording using LSMW based on Excel spreadsheets

• Cash register data transfer via EDI and IDoc processing (MBGMCR and ACC_DOCUMENT)

• Creating extensive documentation for internal staff

• No middleware; instructing and training customer staff in customizing; SAP standard as prerequisite

• SAP ECC 6.0 modules MM, SD, FI

• Testing the SekIDP and related components
• Test design, execution and automation, microservices, GitHub Enterprise, Eclipse, Katalon Test Platform, API Testing, Confluence 8, JIRA/Xray, Draw.io, Swagger/OpenAPI, Postman, Docker, Kubernetes, Podman, PuTTY, E-Health, Telematik, Gematik standards, EPA, E-Rezept, sektoraler IDP, encryption, XaDES, PaDES, DICOM, HL7, FHIR, IHE, ICD, SSO, SAML/Shibboleth, OAuth, smartcards, JWT, two factor authentication Android and iOS, Wireshark, BrowserStack, Cypress, gRPC, REST, SOAP, WS-Security, Linux Shell, PowerShell, SSH/SSL, Java, Kotlin, Cordova, Gradle, Groovy, Python, TypeScript

• Participate in quality workshops for requirements gathering and fit/gap analysis
• Demonstrated different QMS modules/processes with focus on customer requirements
• Design and implementation of cloud based quality system reducing manual efforts for the client
• Collaboration with cross functional teams to define and document system requirements
• Understanding the existing business process flow and suggesting improvements over moving to new quality systems
• Managed the implementation of a data migration strategy from legacy system to cloud
• Providing solution walkthrough to the business users
• Involved in integration of quality system with different third party systems
• Preparing weekly status report and presenting the same to business users and project stakeholders

• User account management and creation in Active Directory
• Group management and modification in Active Directory
• Permission management on file servers
• Exchange/Outlook support
• VPN setup
• System and product support: Windows 10, Windows 11, Office 2019, Office 365, Active Directory, TeamViewer, RSA VPN, Microsoft Teams, RSA Security Console, Deep Discovery Mail Inspector, ServiceNow, Macmon

• Microsoft Azure: design, sizing, and capacity analysis including PoC
• Microsoft Azure: final implementation for migration from on-prem RAC to single instance Data Guard
• Performance tuning and troubleshooting for crew management systems (pilots and briefings)
• Design and implementation of a disaster recovery-aware system based on RAC Extended Cluster and Data Guard
• OEM: Oracle Cloud Control maintenance, installation and upgrades (12.1.0.5 > 13.3 > 13.5)
• OEM: creating an agent golden image with new RU and security fixes for a full-scale environment
• OEM agent upgrade
• OEM: developing custom metric extensions and reports
• OEM: full monitoring setup with template collection and monitoring templates and incident rule configuration
• Upgrades: GI from 11.2.0.4 to 12.1.0.2, to 18.4, to 19.6+
• Upgrades: databases from 11.2.0.2 to 12.1.0.2, to 19.18+
• Redesign and license optimization based on Oracle SE on ODA and DBVisit
• Design of a virtualized platform based on OLVM and license optimization using hard partitioning
• Migration of databases from bare metal to OLVM

• Highly successful role as lead data analytics expert at a US consulting startup.
• Managed stakeholder expectations by ensuring team delivery velocity using Agile and Lean practices.
• Trained and assembled international offshore data science teams of DevOps engineers, BI developers, and technical support specialists.
• As Sparecodes' data analytics experts, we improved our clients’ business outcomes through requirements management, dashboard and report development, migration, automation, and production support using IBM Cognos, AWS, SAP, Oracle, Teradata, CRM, ERP, Confluence, and Microsoft.
• Provided effective coaching and mentoring for international, multicultural teams in a remote environment, covering new tools and techniques, Agile best practices, internal and external communication, and presentation skills.
• Coordinated technical processes efficiently, including managing and implementing project changes and control processes.
• Promoted strong team engagement and supported employees’ career development, including business change management through coaching.
• Enhanced project status reports by providing insights into team productivity, predictability, and backlog burn-down, leading to improved project outcomes.
• Successfully led the coordination and implementation of software solutions for clients in mechanical engineering, including automation system integration and customization to meet client needs.

• Developed a retrieval-augmented generation (RAG) application using LangChain and LangGraph for corporate document parsing, delivered as an installable Electron desktop application with local AI models via Ollama.
• Currently providing ongoing AI feature support for the Loan Pricing Tool at Hamburg Commercial Bank, with a commitment of three days per month.
• Architected Kubernetes-native solutions, including Helm chart configuration and Azure DevOps pipeline integration.

• Automation of the (Linux-based) web landscape maintenance.
• Use of SALT, SuseManager, Wildfly, scripting and Kubernetes.
• DevOps tasks and use of Jira.
• Management of "special" applications as well as creating and helping with concepts.
• Focus on security, maintainability, integration and tooling/integration.

• IAUP (Interregional Academy of Personnel Management) commissioned the development of a distance learning system for its secondary school subdivision.
• Development of the website [link]
• Development of a billing system and integration with various payment systems
• Development of a distance learning system based on the open source Moodle solution
• Integration of the distance learning system into the user office on the [link] website
• Front-end: Vue.js v2, Nuxt.js, JavaScript, HTML, CSS, SCSS
• Back-end: LAMP (Linux, Apache, MySQL, PHP), PHP Framework Laravel, Redis, Swagger, MySQL 8.x, PayPal API
• DevOps: Docker, CI/CD, GIT