PCI DSS Experts in Berlin

CRM and revenue platform managing billing and subscription workflows.

• Scaled payments infrastructure across data products, direct debit expansion and automated abuse prevention, generating $416K in annualized operational savings ($8K/week) by eliminating redundant gateway calls.
• Owned backlog and sprint execution for autonomous checkout abuse detection pipelines, designing real-time risk guardrails and velocity heuristics that blocked card testing attacks.
• Architected enterprise billing migrator user stories and data reconciliation mechanisms, achieving zero-downtime subscription state transitions and cutting $60K in infrastructure overhead.
• Expanded European direct debit (SEPA) payment capabilities, managing cross-squad API dependencies and automated webhook error-handling to eliminate checkout friction.

• Lead Product Owner role for the BFSG pilot journey “Search and Book” across web and app, focusing on digital accessibility, UX, conversion, and regulatory implementation.
• Created and prioritized the product backlog; derived user stories and acceptance criteria from legal standards (BFSG, WCAG 2.1)
• Developed a product vision that combines digital accessibility, user-centered UX, and conversion optimization for the booking journey
• Cross-stream release management and quality assurance across the entire web and app area, including go/no-go decisions, rollout, and user acceptance tests
• Coordinated and prioritized with Legal, Compliance, external BFSG consultants, UX, Development, Marketing, and Management
• Conducted user research as well as usability and accessibility tests (including screen readers and keyboard navigation) and prototyping with UX/UI
• Defined KPIs to measure accessibility, conversion, and user guidance
• BFSG pilot journey “Search and Book” successfully delivered: first accessible features rolled out and the foundation for a long-term BFSG-compliant booking journey established
• Established sustainable process integration through close collaboration with consulting partners and internal teams

• Development and implementation of tailored information security strategies

• Introduction and further development of ISMS according to ISO 27001, BSI baseline protection, and other standards

• Risk management and creation of security concepts

• Consulting for KRITIS, PCI DSS, TISAX, and VdS 3473/10000

• Building and improving security organizations

• Creation and implementation of guidelines, policies, work instructions, and process descriptions

• Audit support and certification preparation

• Conducting trainings, workshops, and awareness campaigns

• Selection and consulting on the introduction of IT security solutions such as SIEM, DLP, IDS/IPS, firewalls, and encryption technologies

• Conducting penetration tests and vulnerability analyses

• Consulting on the selection, integration, and management of security architectures in complex IT environments

• Consulting on ITSM and managed security services and SOC

• Leading and managing complex projects to improve information security

• Process analysis, optimization, and management according to ITIL, ISO 27001, and cybernetics

• Introduction and quality assurance of management, documentation, and knowledge management systems

• Support in complying with regulatory information security requirements (e.g. GDPR, HIPAA, SOX, GMP, KRITIS)

• Development and implementation of risk analysis procedures

• Organizing initial response, forensic investigations, and organizational measures in the event of security incidents

• Designing and running targeted workshops on topics such as ISMS, IT risks, and current threat scenarios

• Awareness campaigns to promote security culture in companies

• Special trainings on ISO 27001, BSI baseline protection, KRITIS, and other relevant standards

• Simulations and exercises to prepare for information security incidents

• Interim management for leading information security projects or IT security organizations

• Taking on the role of an external CISO (Chief Information Security Officer)

• Support in developing and implementing IT security and corporate strategies

• Coaching and mentoring of managers in the field of information security

• Building and leading security departments as well as recruiting and qualifying employees

• Temporary assumption of management responsibility in critical situations

• Enhance and develop the Information Security Management System (ISMS) in compliance with ISO 27001 and TISAX standards by continuously updating and refining the ISMS to align with evolving global standards.
• Ensure that security practices and policies are integrated into all business processes to achieve and maintain certifications.
• Lead the effort to identify, evaluate and mitigate risks across the organization, setting benchmarks for security measures.
• Oversee and refine security processes, with an emphasis on incident management and rapid response by developing and enforcing policies for rapid detection, investigation and remediation of security incidents.
• Train and lead the incident response team to handle breaches effectively, minimizing impact and ensuring swift recovery.
• Implement continuous monitoring solutions to detect and respond to threats in real time.
• Conduct comprehensive security assessments for internal and external IT projects, ensuring adherence to GDPR, DORA and other relevant standards.
• Oversee security evaluations for all IT projects to ensure they comply with legal and regulatory requirements.
• Integrate security measures from the planning phase through deployment to ensure all projects uphold the organization’s security standards.
• Collaborate with project teams to address findings and ensure that security risks are managed effectively.
• Serve as the principal security advisor to the IT department and senior management, offering insights on potential security challenges.
• Facilitate a culture of security awareness throughout the organization through training and regular communication.
• Lead security initiatives that align with the organization’s long-term strategic goals.
• Establish and oversee a robust third-party risk management framework to mitigate external security threats by regularly assessing third-party security practices and compliance and developing contingency plans and mitigation strategies.
• Provide regular updates and security briefings to the executive leadership and relevant committees, highlighting recent security incidents, responses, lessons learned and recommending strategic improvements.