SUSE Linux Enterprise Server Experts in Cologne

• Project: ESU Windows and SQL Server Consolidation / Configuration Management in ServiceNow
• Prepared an as-is analysis of all servers worldwide
• Prepared an as-is analysis of all SQL servers worldwide
• Conducted requirements analyses for SQL and server migrations
• Coordinated requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Facilitated regular status meetings (Jour Fixe)
• Developed roadmaps and solution models for server migrations
• Set up test scenarios
• Facilitated workshops for the rollout of a global admin team
• Designed data models (CMDB) in ServiceNow
• Led workshops for the CMDB data model
• Developed solution models for the CMDB
• Created end-to-end configuration documentation and work instructions for the CMDB
• Prepared reports for license management
• Defined KPIs for data quality in ServiceNow
• Created a service catalog
• Facilitated workshops to define service requests
• Acted as interface between requirements analysis and the ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Technical leadership across hardware, firmware, and software teams; scope: hardware/firmware team (4 people) and leadership group (5 people)
• Consolidated and documented a product family that had grown over more than 15 years and aligned it with CRA compliance — from the bare-metal I/O module to the cloud interface.
• Provided the most important customer product with the essential requirements and architecture documentation within two months — for a firmware landscape that had grown over more than 15 years. It now supports the customer’s modernization strategy.
• Established a monthly reporting line to the supervisory board and executive board within three months: nine meetings since 12/2025. The report itself is versioned and built from the CI pipeline; it is based on automatically collected activity and release data instead of assessments.
• Built a container-based CI/CD infrastructure from scratch: cross-compilation, host tests, and documentation builds in one continuous pipeline.
• Introduced declarative QA gates for DevOps and development artifacts — from the start using lefthook instead of pre-commit, executed in a dedicated container image.

Technologies used: arc42, req42, tpo42, docToolchain, PlantUML, ArchiMate, C4 model, ADR, C, C++ (GTest), CMake, Bare Metal (ARM Cortex-M3/M7), OCI containers, Jenkins, lefthook, Prometheus, Grafana, SBOM, CRA, OPC, SCADA, PLC integration, IPv6 migration, Zero Trust, Sociocracy 3.0, Cynefin

• PRISMA project
• Ansible automation
• Windows third-level support for Windows NT, Windows 2000, Windows 2013, Windows 2016, Windows 2019

• Further development of the existing e-commerce platform based on SAP Commerce (Hybris) to meet the growing demands of digital commerce.
• Ensuring the scalability and performance of the backend, so the platform remained stable and efficient even under heavy user load.
• Development and integration of new OCC REST APIs and services for modular extensions and flexible adjustments, to implement new features quickly.
• Optimization of data flows and interfaces, which significantly improved platform efficiency and system performance.
• Ensuring a maintainable and scalable code base by using Clean Code principles, proven design patterns, and a future-proof architecture.
• Reduction of errors through extensive testing with JUnit, Mockito, and load tests with Gatling, supported by the introduction of automated test processes.
• Improved system performance through targeted refactoring measures and efficient database queries, especially to handle peak loads.
• Use of modern cloud and monitoring tools such as Kubernetes, Google Cloud Platform (GCP), and Grafana to ensure a stable and monitored infrastructure.
• Clear improvement in efficiency, scalability, and reliability of the platform, which now meets the demands of a dynamic and growing e-commerce market.

• Design, planning and execution of complex acceptance tests for a document exchange platform for the German justice authorities.
• Validation of decrypted and certificate-based message exchange via web platform, mobile app, and Java API.
• Documentation of test cases, execution steps, and test results.
• Technologies: Windows 11/10, Ubuntu, iOS, Android, Bash for Windows, Java 17, IntelliJ, Git, Jira, Confluence, Citrix Server, xJustiz standard implementation, specific justice software.

• Developing and implementing IT architectures for business-critical applications, BCM/ITSCM, SAP, BTP and S/4HANA, Azure, interfaces and IT infrastructure according to Uniper security guidelines and compliance policies

• IT cloud infrastructure management: Requirements management and SLA definition for critical SAP and non-SAP applications and infrastructures based on the Key Production Environment algorithm; creating a conceptual target architecture; creating agile project plans for migration; risk management and vulnerability analysis; developing training content and e-learnings; establishing and optimizing risk management processes; creating action catalogs, architectures and ITSCM/emergency plans; identifying and managing internal and external partners

• Developing BCM/ITSCM concepts and IT infrastructure architectures for business-critical applications according to Azure Cloud, SAP BTP and Uniper governance frameworks; documenting and implementing ITSCM/emergency plans in line with disaster recovery patterns; creating training materials and coordinating training sessions; testing, simulating and optimizing BCM/ITSCM plans and IT architectures; ongoing training of management and staff on IT architectures, operating models, SAP BTP as well as BCM and emergency plans

• Technical lead of the SAP services team: Managing and coordinating external vendors, service owners and application managers; developing and implementing ITSM processes (incident, problem, change, SLM, IT security, provider management, ITSCM, asset and configuration management); training internal and external service providers and service managers; optimizing IT service contracts and OLAs; updating the service catalog; communicating and escalating issues; defining responsibilities and monitoring SLA criteria; conducting root cause analysis; partly acting as release manager for SAP ERP releases

• Migration: Requirements management, budget and financial planning; risk management; defining and implementing transformation and migration plans; weekly reporting to Uniper vice presidents and senior management; maintaining project plans and backlogs in Jira and Azure DevOps; managing up to 50 internal and external stakeholders; workshops and meetings; quality assurance: defining quality gateways and monitoring

• Test management: Creating and documenting test plans; evaluating test risks; identifying stakeholders for test plans; documenting test scenarios; defining error categories and quality gateways; coordinating and executing tests